Return & Exchanges

Last updated: May, 2026

Return Policy

We offer a 7-day return policy, meaning you have 7 days from the date you receive your item to request a return.

To be eligible for a return, your item must:

Be in the same condition as received
Be unworn or unused
Include all original tags and packaging
Be accompanied by proof of purchase (receipt)

To initiate a return, please contact us at info@unlimitedpwcaustralia.com.

Returns sent without prior approval will not be accepted.

Damages and Issues

Please inspect your order upon arrival. If your item is defective, damaged, or incorrect, contact us immediately so we can resolve the issue promptly.

Non-Returnable Items

The following items cannot be returned:

Personal or hygiene items (e.g. rash guards, tights, underwear)
Custom or personalised products
Beauty or personal care items
Sale items
Gift cards

If you are unsure whether your item is eligible, please contact us before making a return request.

Exchanges

We do not offer direct exchanges. The fastest way to receive a different item is to return your original item (if eligible) and place a new order.

Refunds

Once we receive and inspect your return, we will notify you of the outcome.

If approved, your refund will be processed to your original payment method. Please note that processing times may vary depending on your bank or payment provider.

Shipping Costs

If the return is due to a change of mind (e.g. wrong size, incorrect selection, or preference), the customer is responsible for return shipping costs.
If the return is due to our error (e.g. defective, damaged, or incorrect item), we will cover the return shipping costs.

International Orders

For international deliveries, customers are responsible for any customs duties, taxes, or clearance fees imposed by their country. These charges vary and are not controlled by us.