Warranty
Last updated: May, 2026
Warranty Coverage
We provide a limited warranty on our products against defects in materials and workmanship under normal use.
The warranty period is [insert warranty period, e.g. 30 days / 3 months / 6 months] from the date of delivery.
Australian Consumer Law
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.
You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
What is Covered
- Manufacturing defects
- Faulty materials or workmanship
- Products that do not perform as described under normal use
What is Not Covered
- Damage caused by misuse, abuse, or improper handling
- Normal wear and tear
- Damage caused by accidents or external factors
- Unauthorised repairs or modifications
- Incorrect use not in accordance with product instructions
How to Make a Warranty Claim
To make a warranty claim, please contact us at info@unlimitedpwcaustralia.com with the following details:
- Your order number or proof of purchase
- Description of the issue
- Photos or videos showing the defect (if applicable)
We may require you to return the item for inspection before approving your claim.
Resolution
If your claim is approved, we will, at our discretion:
- Repair the product
- Replace the product
- Provide a refund
We will cover reasonable shipping costs for valid warranty claims.
Processing Time
Warranty claims are typically reviewed within 3–7 business days after receiving all required information.
Contact Us
If you have any questions regarding this Warranty Policy, please contact us:
Email: info@unlimitedpwcaustralia.com
ALL MAJOR CREDIT CARDS ACCEPTED